Office and Community Contacts
KROC Staff Directory
| KROC Board of Trustees | [email protected] Correspondence reviewed monthly at Board of Trustees meetings. |
| General Manager | Tony Johnson, CMCA – [email protected] General business and contract information for community. |
| Administrative Department Resident pass creations and registrations, resale disclosure packet requests, and assessment fees. Administrative Assistant/Board Liaison | Rita Grinnell – [email protected] Administrative Assistant/Front Desk Liaison | Angela Pollard – [email protected] Office/Finance Administrator | Nancy Vasser – [email protected] |
| Covenants Department | [email protected] Exterior home improvement applications, rules and regulations, and guidelines. Covenants Manager | Taycha Wolfries – [email protected] Covenants Coordinator | Jeremy Ellison – [email protected] Covenants Coordinator | Precious Rooks – [email protected] Covenants Coordinator | Shenika Brown – [email protected] |
| Operations Department Common area maintenance, community center maintenance, and private street repairs. Operations Manager | Vicky Crews – [email protected] Operations Coordinator | David Umana – [email protected] |
| Communications/Events Communications Specialist | Matt Holbrook – [email protected] Director of Recreation Services | Meg Posluszny – [email protected] |
KROC Community Centers & Fitness Facilities
| KROC Business Office | 703-922-9477 |
| Thompson Fitness Facility | 703-922-4216 |
| Snyder Fitness Facility | 703-719-7909 |
| South Pool (summer only) | 703-922-4099 |
KROC Community Services
| Recycling and Trash Removal - Republic Services | [email protected] |
| Assessment Payments – SFMC | 703-392-6006 x268 www.sfmcinc.com/login/ |
Apartment Management Companies
| The Henley at Kingstowne (Pinnacle) | 703-971-4949 |
| The Elms at Kingstowne (Legend Mgmt. Group) | 703-922-6336 |
| The Windsor at Kingstowne | 571-378-4913 |
Condominium Management Companies
| Chancery (FirstService Residential) | 703-352-1133 |
| Eton Square (Jeffrey Charles & Associates) | 703-924-5900 |
| Stratford Place (Legum & Norman) | 703-600-6000 |
| Walhaven (Sentry Mgmt.) | 703-642-3246 |
Emergency and Government Services
| Police (Non-Emergency) | 703-691-2131 www.fairfaxcounty.gov/topics/report |
| Franconia Fire Station | 703-971-5858 |
| Kingstowne Fire Station | 703-719-9294 |
| Kingstowne Post Office | 703-971-3093 |
| Franconia District Supervisor, Rodney Lusk | 703-971-6262, TTY 711 |
| Crime Prevention Officer – Thomas Thompson | 703-277-2476 |
| Poison Control Center/Information | 1-800-222-1222 |
| Kingstowne Library | 703-339-4610 |
| Fairfax County Animal Shelter | 703-830-1100 |
| Wildlife Rescue League (Injured/Orphaned animals) | 703-440-0800 |
| Human-Wildlife Conflict Hotline | 855-571-9003 |
| INOVA Healthplex | 703-797-6800 |
| Hazardous Waste Removal | 703-324-5068 |
Utilities and Roadways
| Miss Utility | 811 |
| Dominion Energy (Report Outages) | 1-888-667-3000 |
| Dominion Energy (Report Streetlight Outages) | www.dominionenergy.com/outages/streetlight-outages |
| Washington Gas | 703-750-1000 |
| Verizon | 1-800-837-4966 |
| Cox Communications | 703-378-8400 |
| Fairfax Water | 703-698-5800 |
| Virginia DOT – Road Issues (Customer Service) | 1-800-367-7623 my.vdot.virginia.gov/ |
School Numbers
| Edison High | 703-924-8000 |
| Hayfield Secondary/High | 703-924-7400 |
| Key Center School | 703-313-4000 |
| Mark Twain Middle School | 703-313-3700 |
| Franconia Elementary | 703-822-2200 |
| Hayfield Elementary | 703-924-4500 |
| Island Creek Elementary | 571-642-6300 |
| Lane Elementary | 703-924-7700 |
| Springfield Estates Elementary | 703-921-2300 |