Office and Community Contacts
KROC Staff Directory
KROC Board of Trustees | [email protected]
Correspondence reviewed monthly at Board of Trustees meetings.
 
General Manager | Tony Johnson, CMCA – [email protected]
General business and contract information for community.
 
Administrative Department
Resident pass creations and registrations, resale disclosure packet requests, and assessment fees.
Administrative Assistant/Board Liaison | Rita Grinnell – [email protected]
Administrative Assistant/Front Desk Liaison | Angela Pollard – [email protected]
Office/Finance Administrator | Nancy Vasser – [email protected]
 
Covenants Department | [email protected]
Exterior home improvement applications, rules and regulations, and guidelines.
Covenants Manager | Taycha Wolfries – [email protected]
Covenants Coordinator | Jeremy Ellison – [email protected]
Covenants Coordinator | Precious Rooks – [email protected]
Covenants Coordinator | Shenika Brown – [email protected]
 
Operations Department
Common area maintenance, community center maintenance, and private street repairs.
Operations Manager | Vicky Crews – [email protected]
Operations Coordinator | David Umana – [email protected]
 
Communications/Events
Communications Specialist | Matt Holbrook – [email protected]
Director of Recreation Services | Meg Posluszny – [email protected]

KROC Community Centers & Fitness Facilities
KROC Business Office 703-922-9477
Thompson Fitness Facility 703-922-4216
Snyder Fitness Facility 703-719-7909
South Pool (summer only) 703-922-4099

KROC Community Services
Recycling and Trash Removal - Republic Services [email protected]
Assessment Payments – SFMC 703-392-6006 x268
www.sfmcinc.com/login/

Apartment Management Companies
The Henley at Kingstowne (Pinnacle) 703-971-4949
The Elms at Kingstowne (Legend Mgmt. Group) 703-922-6336
The Windsor at Kingstowne  571-378-4913


Condominium Management Companies
Chancery (FirstService Residential) 703-352-1133
Eton Square (Jeffrey Charles & Associates) 703-924-5900
Stratford Place (Legum & Norman) 703-600-6000
Walhaven (Sentry Mgmt.) 703-642-3246

Emergency and Government Services
Police (Non-Emergency) 703-691-2131 
www.fairfaxcounty.gov/topics/report
Franconia Fire Station 703-971-5858
Kingstowne Fire Station 703-719-9294
Kingstowne Post Office 703-971-3093
Franconia District Supervisor, Rodney Lusk 703-971-6262, TTY 711
Crime Prevention Officer – Thomas Thompson 703-277-2476
Poison Control Center/Information 1-800-222-1222
Kingstowne Library 703-339-4610
Fairfax County Animal Shelter 703-830-1100
Wildlife Rescue League (Injured/Orphaned animals) 703-440-0800
Human-Wildlife Conflict Hotline 855-571-9003
INOVA Healthplex 703-797-6800
Hazardous Waste Removal 703-324-5068

Utilities and Roadways
Miss Utility 811
Dominion Energy (Report Outages) 1-888-667-3000
Dominion Energy (Report Streetlight Outages) www.dominionenergy.com/outages/streetlight-outages
Washington Gas 703-750-1000
Verizon 1-800-837-4966
Cox Communications 703-378-8400
Fairfax Water 703-698-5800
Virginia DOT – Road Issues (Customer Service) 1-800-367-7623
my.vdot.virginia.gov/

School Numbers
Edison High 703-924-8000
Hayfield Secondary/High 703-924-7400
Key Center School 703-313-4000
Mark Twain Middle School 703-313-3700
Franconia Elementary 703-822-2200
Hayfield Elementary 703-924-4500
Island Creek Elementary 571-642-6300
Lane Elementary 703-924-7700
Springfield Estates Elementary 703-921-2300