**Please note that this contact information is for the Otay Ranch Five master association. Should you need to contact any of the sub-associations, please see this page for information.


Customer Service / Account Services (billing or account questions)
[email protected]
(858) 576-5595

Escrow Services / Questions:
(858) 576-5596

Manager: Rachel Garrett, CMCA, AMS, PCAM, CCAM
Community Association Manager/Regional Manager
[email protected]

Administrator: Mariela Vasquez
Community Association Administrator
[email protected]
Team Line: (619) 591-7250

Enforcement or Architectural Changes: MaryAnn Treziok
Community Guidelines Director
[email protected]
(619) 591-7242

2300 Boswell Rd, Suite 115
Chula Vista, CA 91914
Business Hours: 8 am – 5 pm PST, Monday- Friday
Phone: (619) 591-3220
Roving Patrol
(619) 375-6050 

Guest Coming to Visit after 6pm?
 Call the Entry Cottage ahead of time!
Feel free to contact one of the Cottages whenever you have a night time guest visiting the property.
Santa Paula Cottage: (619) 421-1122
Santa Rosa Cottage: (619) 656-9354
A guest pass will be ready upon your guest’s arrival to the cottage.
Need a guest pass but are already in your home? It is not necessary to go back out to the Entry Cottage. Just call GMI 24-hour Dispatch (858) 244-1856 and Community Patrol will come to your home to deliver a pass (during their regularly scheduled hours only).

Board of Directors
Lawrence Fanning President
Ernie Kalnas Vice President
Michelle Teague Treasurer
Omar Torres Secretary
Karina Navarro Director