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Helpful Local Information
DR Horton Warranty
Click here to report a warranty request, download your - 60 Day - 6 Month - 11 Month Lists, or read the book.

Click here to report street lights not working properly in the community.

The community has them in April and September, if you missed one the city allows two, just request a permit here and have a go!

City of McKinney - Community Calendar

City of McKinney - Services
Police or Fire Emergency   911
McKinney Police (non-emergency)   972-547-2700
McKinney Fire (non-emergency)     972-547-2850   
Crime Watch       972-547-2700
Animal Control  972-547-7445
Noisy Neighbors or too loud music  * 972-547-2700

*If the noise is threatening or indicates violence, call 911

Ever have a question for the city, maybe they already answered it for you:  McKinney FAQ
See city meetings on McKinney Vision

City of McKinney - Water use
Our watering days are Monday and Thursday!
If you see neighbors watering on days other than Monday or Thursday, you may report them to the City of McKinney HERE

If you are a McKinney resident whose irrigation system is equipped with a qualifying ET controller, you can register your controller with the City of McKinney and receive a watering day exemption from the city's current watering schedule.

Residents with the ET Controller exemption will have a city-issued “ET Controller” yard sign, that must be displayed and visible from the street to acknowledge the watering day exemption.

Public Offices
Alarm Permits 972-547-7550
Driver's License 214-733-5350
Automobile Registration 972-547-5001
Vehicle Inspection 469-742-9200
Collin County Central Appraisal District 972-818-6882
N. Texas Tollway Authority 972-547-7500
City of McKinney 972-424-1460

Our Trash/Recycling Day is Monday  
Progressive Waste Solutions 469-452-8000
Custer Road Transfer Station 972-727-6341
Bulk Pickup (can schedule 12 times a year) 469-452-8000
Weekly Yard Waste Collection 469-452-8000

Any LARGE ITEMS that do not fit in trash bin, need to be scheduled as Bulk Pick-up

John and Judy Gay Library (El Dorado between Alma and Ridge) 972-547-7323
Roy and Helen Hall Memorial Library (Downtown McKinney) 972-547-7323

Road Conditions
From the City of McKinney.
To report emergency street issues or the need for repair of any of the following conditions, please call 972-547-7350.
  • Curb and gutter damage
  • Potholes
  • Debris blocking streets, alleys or creeks
  • Loose or missing storm sewer lids
  • Missing or damaged guardrails
  • Sidewalk damage / trip hazard
  • Storm water drainage flooding or not flowing properly

Street Lights
From the City of McKinney
Street lights are maintained by the electric companies. To report a street light outage in your neighborhood, use these links: